Solutions
Our Siebel Support and Maintenance Solutions offer high-quality 24×7 support for Siebel implementations to minimize application and user downtime through strict adherence to Service Level Agreements (SLAs).
Our Support services create customer value through consultation, solution development and management using our proven methodologies. Our approach starts with smart requirements analysis and efficient implementation, complemented with comprehensive user support. We provide support and maintenance for Siebel system solutions through Functionality Enhancements and Up-gradation.
Our solutions provide technical support, bug fixes, performance tune-ups and ongoing enhancements. Our Support and Maintenance offerings are based on a structured Six Sigma approach towards process management, consisting of: a process map, process measure identification, data collection, dashboard design, performance monitoring and identifying opportunities for improvement.
We provide services in a range of Siebel Maintenance and Support solutions, each loaded with various features:
- Overall implementation
- Upgrades and Migration
- Siebel Analytics – “Quick Start” development
- Development and Configuration programs
- Support programs – remote and onsite
- Application integration
As a business, we are highly responsive to our customer’s needs. As a trusted partner, we’ll engage our professional expertise and collaborative nature to work seamlessly with your organization towards a common goal.